HQAA Blog

Hepatitis B and DME Personnel

Posted by Steve DeGenaro on Mon, Oct 08, 2018 @ 09:27 AM

New employees who apply and secure jobs with durable medical equipment companies are often surprised to find out that they are being offered vaccinations to protect them against Hepatitis B.  In fact, some new employees find it unsettling to learn that their new job offers this “benefit” because of increased exposure risk to this dreaded but somewhat misunderstood disease.  Let’s dispel some myths and lay out the basic facts about the disease, its prevention, and why healthcare workers are being offered this vaccination.  

Read More

Topics: Business Practices, Delivery, Clinical Practice Guidelines, Personnel Files, Employee Training

Ongoing Staff Education in Your HME Organization

Posted by Steve DeGenaro on Tue, Jun 05, 2018 @ 03:12 PM

Education is the passport to the future, for tomorrow belongs to those who prepare for it today” ……………Malcolm X

Read More

Topics: Employee Training, HME Accreditation Requirements

Resolutions for the New Year - DME Style

Posted by Steve DeGenaro on Fri, Jan 05, 2018 @ 02:32 PM

Cheers to a new year and another chance to get it right” --Oprah Winfrey

Read More

Topics: Avoiding Deficiencies, Compliance, Billing, Employee Training, HIPAA, Delivery, Retail, Warehouse, Showroom, Personnel Files, Materials Management, Patient File Requirements, Process Improvement, Quality, Safety Officer, Quality Improvement, Patient Privacy, Quality Standards

O2 Orders 101

Posted by Steve DeGenaro on Thu, May 04, 2017 @ 10:14 AM

It might surprise some readers to learn that there are enough rules and regulations, quirks and nuances, and potential problems to devote an entire blog article to a topic limited to “oxygen orders”.  The fact is that oxygen orders are a complex enough issue to devote an article to, and more importantly, for your company to devote resources including training time --toward the goal of compliance.

Read More

Topics: Oxygen, Clinical Practice Guidelines, Compliance, Delivery, Employee Training, HME Accreditation Requirements

Protecting Patient Privacy: HIPAA & Beyond

Posted by Steve DeGenaro on Fri, Aug 14, 2015 @ 04:55 PM

 

 

Consumers have come to expect confidentiality and privacy in all business transactions today, whether on line or in retail establishments.  Healthcare is no exception and patient/customers are now protected by HIPAA (the Healthcare Insurance Portability and Accountability Act of 1996).  Consumers who have received any healthcare service in a hospital, doctor’s office, medical lab, or pharmacy have been exposed to some education about HIPAA.  Medical equipment companies are no different and have some unique issues to plan and prepare for to comply with this complex regulation and the even more fundamental patient right to privacy and confidentiality. 

Read More

Topics: Employee Training, HIPAA, Security, HME Accreditation Requirements, Patient File Requirements, Compliance, Patient Privacy

4 Best Practices for Managing DME Employee Competence

Posted by Steve DeGenaro on Thu, Nov 07, 2013 @ 11:37 AM

In healthcare and the healthcare workplace, competency assessment has become crucial to ensuring employees—particularly those providing direct patient care—have the necessary training and skill to do  their job and care for their patients.

For DMEs that provides medical equipment and supplies to patients, this concept of assessing and maintaining staff competence is crucial, and sometimes misunderstood. 

Read More

Topics: Employee Training, HQAA Accreditation, HME Accreditation Requirements, Competence