Testimonials

Loretta Carr-Stock was wonderful

11/8/2018

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Loretta Carr-Stock was wonderful. The full accreditation process went very smoothly, and all feedback was given at the time. I highly recommend her as she knows what she is talking about, and seems very experienced within the medical supply business. Ultimately she was able to give us future feedback and tips that we truly appreciated as a company.

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This process could not have been better or easier

10/30/2018

SatSurveyWR-5

This process could not have been better or easier. I am so pleased with everything so far. 

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We will happily recommend HQAA

11/5/2018

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This was our third time through Accreditation with HQAA and it was the best yet! Loretta was so friendly and helpful. She was able to give our company invaluable information on how we as an organization can improve and streamline our processes. We will happily recommend HQAA for their accreditation services. From the workroom to the site survey the process is thorough and everyone we've dealt with has been eager to help us on our way to provide excellent service to our patients. 

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Overall, we had a wonderful experience with HQAA

10/26/2018

Testimonial-5

The workroom was so helpful as well as the staff. Our surveyor, Mrs. Jodi Aiken was awesome!!!! She was so helpful and so sweet. Overall, we had a wonderful experience with HQAA.   

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Surveyor made us feel comfortable and appreciated our hard work

10/12/2018

Testimonial-5

Surveyor is very informative, the whole process wasn’t intimidating since the surveyor made us feel comfortable and appreciated our hard work.

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Keep up the great work

10/12/2018

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I have been using HQAA for years and every year I get thru it with the wonderful help of my coach and all the staff at HQAA. Keep up the great work. Thank you so much. 

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Everyone at HQAA has been very helpful and professional

10/24/2018

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Everyone at HQAA has been very helpful and professional. Our coach, Lore, helped us be correctly prepared for the survey. Giovanni was very professional and courteous. He explained the process to us very well and gave us some great insight for moving forward with our business.  

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So glad we picked HQAA

10/25/2018

SatSurveyWR-5

I had a wonderful experience working with Sara our assigned coach. She was very knowledgeable, quick to respond to inquiries and very thorough. I appreciate her guidance throughout our workroom journey.
We are so glad we picked HQAA as our accreditation body. Workroom was very easy to navigate and well organized.

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Sara was prompt, helpful and pleasant

10/10/2018

SatSurveyWR555544

Not completely being computer expert, I was able to get around the Workroom pretty readily. I would recommend the utilizing one computer and/or the use of a small memory stick/flash drive.
Sara was prompt, helpful and pleasant in my confusion. Many Thanks.

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More than pleased to have passed with the highest score yet!

9/8/2018

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It is truly sad what has happened in the medical equipment industry. What with all of the competitive bidding and policy changes and requirements. We take pride in keeping up with the industry requirements and paying special attention to our clients.
We are more than pleased to have passed our inspections and with the highest score yet! Thank you.

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Very happy with HQAA and their workroom process!

9/17/2018

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We are very happy with HQAA and their workroom process! To let us reuse policy documents has been amazing. The coach's are always very helpful and responsive as well as our surveyor's. They offer good advice and comments so the experience is very comfortable and not intimidating. Thank You!

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This process is so much easier

10/8/2018

SatSurveyWR-5

This process is so much easier that The Joint commission! Thank you for making this experience more pleasant! I really appreciate the help Kim gave me and her expertise! I am happy to go with your company.

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Made our Re-Accreditation Experience OUTSTANDING

9/17/2018

Testimonial-5

Our Accreditation experience with HQAA has always been excellent! Our surveyor, Corey Carroll, brought with him a wealth of knowledge, understanding and experience, was very informative, helpful and made our Re-Accreditation Experience OUTSTANDING! Thank You HQAA!!! 

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I would recommend HQAA to anyone!

10/4/2018

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We had a great experience with the survey. Harold was very professional and helpful! His background was definitely a positive when it came to understanding the operations of our business. I would recommend HQAA to anyone! Thank you.
Dan Haile

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Can not say enough about the process and staff involved

9/25/2018

SatSurveyWR-5

As I am "a senior citizen," I was lucky to encounter and work with Joint Commission, DNV and now HQAA. Your ACT program and coaches well exceeded expectations. Their levels of knowledge, timeliness and professionalism made this project a wonderful journey. I can not say enough about the process and staff involved. Thank you.

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Extremely knowledgeable and a pleasure to work with

10/4/2018

Testimonial-5

We are very satisfied with the entire HQAA process. Kim, our workroom coach, was extremely knowledgeable and was very helpful with any questions in regard to submitting the policies and procedures to the workroom. Our on-site surveyor, Mindy, was also extremely knowledgeable and a pleasure to work with. Mindy also had excellent best practice recommendations to help improve our organization. We could not be more satisfied with the entire HQAA organization!

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One of the best experiences we have had so far

8/29/2018

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Send Jim to do them all! He was very professional, kind, funny, prompt, and was one of the best experiences we have had so far.

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I cannot say enough great things

8/24/2018

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I greatly enjoyed working with my coach, Lore, and my onsite reviewer, Jodi. I purchased my store in July, 2016 and have been anxious for two years about this process. Lore guided me every step of the way! While Jodi was onsite I felt relaxed and knew she was there to monitor our progress, but also explain why things need to be a certain way. I cannot say enough great things about both ladies!

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I highly recommend HQAA to anyone

8/3/2018

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I think the HQAA staff are exceptionally helpful. The surveyor was very thorough, but extremely helpful in her comments about areas in which we could improve. I highly recommend HQAA to anyone who is considering becoming accredited. 

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Bravo for him and HQAA

8/2/2018

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We have been surveyed several times in the past with two different surveyors. Curtis Weekley was the most professional surveyor I have experienced to date. It was clear from the start and throughout the process that his objective was to make Anodyne a better organization. His approach was specific to our needs and he provided many many helpful ideas to streamline the process and incorporate meaningful changes into our daily operation. Bravo for him and HQAA. Thank you also for expedition our on-site. You have been most helpful.

Regards, Bill Marzolf, President

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