Testimonials

I would recommend HQAA to any DME company

12/18/2018

Testimonial-5

Our survey was very informative, and a learning experience for me and my staff. I found both of our surveyors very professional and knowledgeable. Harold evaluated our DME services and offered many ideas for enhancing best practice compliances. While I found Sharon to be a true expert in home infusion pharmacy, teaching me and my staff several best practice tips to enhance patient care in our home infusion pharmacy services. The workroom procedure and staff offer an efficient way for us to update our Policy and Procedures. Thank you, and I would recommend HQAA to any DME company and home infusion pharmacy.

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Eliminates the guessing game before survey

12/13/2018

SatSurveyWR555544

Kim was very helpful and informative in this process! Her responses were prompt and she was always available when I needed advice. The online workroom eliminates the guessing game before survey. Thanks Kim! 

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This has been the best experience ever

12/3/2018

Testimonial-5

We've been accredited for 20 years. This has been the best experience ever while going through accreditation. Pleasant, stress free, painless and actually enjoyable! We highly recommend HQAA. Looking forward to many years of working together!

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HQAA IS AS WONDERFUL AS EVER

12/12/2018

SatSurveyWR-5

HQAA IS AS WONDERFUL AS EVER

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HQAA makes it pretty simple

11/30/2018

SatSurveyWR-4

Of course I never look forward to having to do this every three years. But...since I do... HQAA makes it pretty simple to get it accomplished. Kim was very helpful getting me started and keeping me on course.
Thanks,

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Loretta Carr-Stock was wonderful

11/8/2018

Testimonial-5.png

Loretta Carr-Stock was wonderful. The full accreditation process went very smoothly, and all feedback was given at the time. I highly recommend her as she knows what she is talking about, and seems very experienced within the medical supply business. Ultimately she was able to give us future feedback and tips that we truly appreciated as a company.

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This process could not have been better or easier

10/30/2018

SatSurveyWR-5

This process could not have been better or easier. I am so pleased with everything so far. 

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We will happily recommend HQAA

11/5/2018

Testimonial-5

This was our third time through Accreditation with HQAA and it was the best yet! Loretta was so friendly and helpful. She was able to give our company invaluable information on how we as an organization can improve and streamline our processes. We will happily recommend HQAA for their accreditation services. From the workroom to the site survey the process is thorough and everyone we've dealt with has been eager to help us on our way to provide excellent service to our patients. 

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Overall, we had a wonderful experience with HQAA

10/26/2018

Testimonial-5

The workroom was so helpful as well as the staff. Our surveyor, Mrs. Jodi Aiken was awesome!!!! She was so helpful and so sweet. Overall, we had a wonderful experience with HQAA.   

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Surveyor made us feel comfortable and appreciated our hard work

10/12/2018

Testimonial-5

Surveyor is very informative, the whole process wasn’t intimidating since the surveyor made us feel comfortable and appreciated our hard work.

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Keep up the great work

10/12/2018

Testimonial-5

I have been using HQAA for years and every year I get thru it with the wonderful help of my coach and all the staff at HQAA. Keep up the great work. Thank you so much. 

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Everyone at HQAA has been very helpful and professional

10/24/2018

Testimonial-5

Everyone at HQAA has been very helpful and professional. Our coach, Lore, helped us be correctly prepared for the survey. Giovanni was very professional and courteous. He explained the process to us very well and gave us some great insight for moving forward with our business.  

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So glad we picked HQAA

10/25/2018

SatSurveyWR-5

I had a wonderful experience working with Sara our assigned coach. She was very knowledgeable, quick to respond to inquiries and very thorough. I appreciate her guidance throughout our workroom journey.
We are so glad we picked HQAA as our accreditation body. Workroom was very easy to navigate and well organized.

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Sara was prompt, helpful and pleasant

10/10/2018

SatSurveyWR555544

Not completely being computer expert, I was able to get around the Workroom pretty readily. I would recommend the utilizing one computer and/or the use of a small memory stick/flash drive.
Sara was prompt, helpful and pleasant in my confusion. Many Thanks.

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More than pleased to have passed with the highest score yet!

9/8/2018

Testimonial-5

It is truly sad what has happened in the medical equipment industry. What with all of the competitive bidding and policy changes and requirements. We take pride in keeping up with the industry requirements and paying special attention to our clients.
We are more than pleased to have passed our inspections and with the highest score yet! Thank you.

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Very happy with HQAA and their workroom process!

9/17/2018

Testimonial-5

We are very happy with HQAA and their workroom process! To let us reuse policy documents has been amazing. The coach's are always very helpful and responsive as well as our surveyor's. They offer good advice and comments so the experience is very comfortable and not intimidating. Thank You!

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This process is so much easier

10/8/2018

SatSurveyWR-5

This process is so much easier that The Joint commission! Thank you for making this experience more pleasant! I really appreciate the help Kim gave me and her expertise! I am happy to go with your company.

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Made our Re-Accreditation Experience OUTSTANDING

9/17/2018

Testimonial-5

Our Accreditation experience with HQAA has always been excellent! Our surveyor, Corey Carroll, brought with him a wealth of knowledge, understanding and experience, was very informative, helpful and made our Re-Accreditation Experience OUTSTANDING! Thank You HQAA!!! 

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I would recommend HQAA to anyone!

10/4/2018

Testimonial-5

We had a great experience with the survey. Harold was very professional and helpful! His background was definitely a positive when it came to understanding the operations of our business. I would recommend HQAA to anyone! Thank you.
Dan Haile

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Can not say enough about the process and staff involved

9/25/2018

SatSurveyWR-5

As I am "a senior citizen," I was lucky to encounter and work with Joint Commission, DNV and now HQAA. Your ACT program and coaches well exceeded expectations. Their levels of knowledge, timeliness and professionalism made this project a wonderful journey. I can not say enough about the process and staff involved. Thank you.

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