Testimonials

Provided a Lot of Useful Tips

6/3/2025

Testimonial-5

Surveyor was very knowledgeable of content and provided a lot of useful tips moving forward. Great Job! 

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We Feel Like We Have a Real Partnership with HQAA

3/20/2025

Testimonial-5

You guys have been wonderful. We appreciate all you do in assisting us to become accredited. We feel like we have a real partnership with HQAA and that you are here to help us and not hinder us in getting accredited. Thank you for making what could be a very daunting process into a rewarding and educational one. As long as we are in the DME business, we will continue to turn to HQAA for all of our accreditation needs. 

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So Happy We Made the Change to HQAA

3/16/2025

Testimonial-5

It was stressful three years ago transitioning to a new accreditation company, trying to prepare for a survey we had never experienced. We just completed our second survey and am so happy we made the change to HQAA!

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HQAA has Done an Excellent Job

3/5/2025

SatSurveyWR-5

HQAA has done an excellent job in making this whole process as simple as possible. I can't think of one thing to add to your process that would make it any easier or more user-friendly than what you currently do. 

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Their Guidance Empowers Us

2/28/2025

Testimonial-5

HQAA has been an invaluable partner in ensuring compliance with CMS requirements while also providing a personalized and educational approach. Their guidance not only helps providers meet compliance standards but also empowers us to extend that knowledge to our patients and staff. Our surveyor was exceptionally knowledgeable, offering insightful recommendations with a positive outlook, focusing on continuous improvement in meaningful ways. We truly appreciate HQAA's commitment to helping providers succeed. 

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Recommend HQAA Without Hesitation

2/28/2025

SatSurveyWR-5

Each time we go thru the process, it gets better & better.

I would recommend HQAA without hesitation.

I believe this is the 5th or 6th 3-year accreditation for us. 

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Tina was Very Helpful

2/28/2025

Testimonial-5

Tina was very helpful! Thank you HQAA! 

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Everything was Smooth with the Entire Process

2/27/2025

Testimonial-5

As always, everything was smooth with the entire process. This was our 7th time.

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I Can't Say Enough Good About ACT

2/21/2025

SatSurveyACT54544

I can't say enough good about ACT, my coach, or HQAA as a whole. Everyone that I have had contact with has been very professional, and helpful. The knowledge I have gained by working with ACT, my Coach, and HQAA as a whole is the best experience I could hope for. 

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My Experience with HQAA was Amazing

2/20/2025

Testimonial-5

Very happy with Giovanni, extremely knowledgeable. 

Over all my experience with HQAA was amazing. 

Everyone - Lisa, Harold and Giovanni were all excellent! 

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Kevin was WONDERFUL

9/25/2024

Testimonial-5

Everything was smooth for my reaccreditation.

Kevin was WONDERFUL and even gave me some additional feedback on how to improve my business. 

I wouldn't change a thing!

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Harold Was Excellent

9/17/2024

Testimonial-5

I cannot think of any way to make it better. Harold was excellent and we appreciate all of his suggestions. He has made working with HQAA a great experience. Thank you for all of your help! 

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Customer Service is Top Notch

9/16/2024

Testimonial-5

The accreditation experience is the best. The workroom is an outstanding concept and works extremely well. The customer service is top notch. 

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Excellent communication throughout

9/12/2024

SatSurveyWR-5

No recommendations. HQAA workroom and staff make the process easy. Excellent communication throughout. 

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HQAA Team is Exceptional

8/23/2024

Testimonial-5

I have no words only that the HQAA Team is exceptional and always exceeds our expectation of quality professionalism and teamwork from start to finish line. The commitment of this organization is amazing working together to accomplish our accreditation. I am very proud to continue working with HQAA as the accrediting body for our organization. It is always an amazing ride! Thank you. 

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Above and Beyond

8/16/2024

Testimonial-5

HQAA has always gone above and beyond to help us achieve our accreditation goals. Start to Finish the process has been seamless and Mr. Carroll is extremely knowledgeable and helpful in his explanations and guidance. we look forward to our next survey. Survey time is always stressful, but thanks to the folks at HQAA and the workbook we have been successful. Thanks to all the team and especially to Cory for the manner that he does the survey allows us to be more at ease. once again thank you for all y'all do,

Oscar San Miguel, Owner 

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Mr. Carrol was Kind and Professional

2/19/2025

SatSurvey555555

.. Audits provide a way to verify that a company & personnel are complying with internal procedures & external Federal or State regulations. Surveys provide a method of assessing the safety and culture of an industry such as Durable Medical Equipment (DME) or of gathering information related to DME. Audits and Surveys are critical to manage and maintain a successful business, HQAA not only provides a service to help business meet required accreditation, but also they share knowledge for continued growth following regulations and business, safety & personnel matters. Mr. Carrol was our surveyor 2025. He was thorough in his review, knowledgably and personable. He offered his recommendation on certain processes - helping us to work smarter not harder while meeting regulations. He was kind and professional. It was a pleasure to work with him. 

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Would Not Hesitate to Recommend

2/12/2025

SatSurvey555555

HQAA makes the work room and site survey process very smooth and understandable. Both my workroom coach and site surveyor provided many helpful suggestions and answered my questions to my satisfaction. I would not hesitate to recommend any DME to use HQAA as their accreditation organization. 

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The Best Accreditation We Have Gone Through

2/11/2025

SatSurvey555555

The Entire process from start to finish was by far the best accreditation we have gone through! 

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Jim Was Very Kind and Knowledgeable!

1/22/2025

SatSurvey555555

Jim was very kind and knowledgeable! Thank you for showing and telling me everything I'm missing. I learned a lot from this experience.

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