HQAA Blog

Retail Showrooms & Your Accreditation Survey

Posted by Steve DeGenaro on Tue, Oct 04, 2016 @ 04:10 PM

Home medical equipment companies frequently mention that it seems that the majority of survey (inspection) activity takes place in equipment storage, cleaning, and warehouse areas, as well as out in the field during “ride-alongs” to observe patient interactions with staff.HME staff is sometimes caught by surprise when the surveyor turns their attention to the retail showroom during the inspection. Why would a surveyor want to look at a retail showroom and what accreditation standards apply in that setting?

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Topics: HME Accreditation Requirements, Compliance, Avoiding Deficiencies, Showroom, Retail

Protecting Patient Privacy: HIPAA & Beyond

Posted by Steve DeGenaro on Fri, Aug 14, 2015 @ 04:55 PM

 

 

Consumers have come to expect confidentiality and privacy in all business transactions today, whether on line or in retail establishments.  Healthcare is no exception and patient/customers are now protected by HIPAA (the Healthcare Insurance Portability and Accountability Act of 1996).  Consumers who have received any healthcare service in a hospital, doctor’s office, medical lab, or pharmacy have been exposed to some education about HIPAA.  Medical equipment companies are no different and have some unique issues to plan and prepare for to comply with this complex regulation and the even more fundamental patient right to privacy and confidentiality. 

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Topics: Employee Training, HIPAA, Security, HME Accreditation Requirements, Patient File Requirements, Compliance, Patient Privacy

3 Keys to an HME Accreditation-Compliant Delivery Vehicle

Posted by Jim Moyer on Tue, Jan 21, 2014 @ 02:28 PM

How do you ensure your delivery vehicle is roadworthy, safe and prepared for your daily delivery and pick-up activities?

You keep in mind the three keys to an HME accreditation-compliant delivery vehicle: safety, maintenance and security.

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Topics: HME Accreditation Requirements, Compliance, Delivery

Keeping Up With HME Accreditation Standards

Posted by Mary Nicholas on Tue, Nov 27, 2012 @ 04:05 PM

Or ... running on the treadmill and staying in the same place fast?

Reimbursements have dropped, goods cost more, employees would like a raise and as the business owner, you are barely staying in the black. You constantly make cuts to your expenses when you can, but the situation still is less than desirable.

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Topics: Quality Standards, HME Accreditation Requirements, Compliance

5 Accreditation Rules for Infection Control

Posted by Jim Moyer on Tue, Aug 28, 2012 @ 03:43 PM

There are several issues to address when dealing with transporting your equipment. To meet the intent of the infection control standard properly you need to protect your patients from potential pathogens, transport oxygen properly, avoid excess dust and dirt on equipment and more.  

Follow these five rules to help you meet and exceed your standards for infection control:

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Topics: HME Accreditation Requirements, Compliance, Materials Management, Delivery

How to Simplify HME Accreditation Compliance Maintenance

Posted by Curtis McLees on Fri, Aug 24, 2012 @ 11:59 AM

When you become accredited, you agree to maintain the accreditation standards for all three years, not just the few months prior to the triennial survey. Not doing so can be costly for many reasons.

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Topics: HME Accreditation Requirements, Compliance

Top Accreditation Deficiencies and How to Avoid Them

Posted by Curtis McLees on Tue, Aug 21, 2012 @ 01:27 PM

This year, many companies will be renewing their accreditation for the first time. If you’re renewing your accreditation, the last thing you want to hear come out of a surveyor’s mouth is the word “deficiencies.”

After reviewing the renewal survey information, we have found that there are a few deficiencies that seem to be cited regularly. Below we show you some of the top accreditation deficiencies and how to avoid them.

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Topics: Renewing Accreditation, HME Accreditation Requirements, Compliance