HQAA Blog

Resolutions for the New Year - DME Style

Posted by Steve DeGenaro on Fri, Jan 05, 2018 @ 02:32 PM

Cheers to a new year and another chance to get it right” --Oprah Winfrey

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Topics: Quality, Employee Training, HIPAA, Personnel Files, Quality Improvement, Billing, Quality Standards, Patient File Requirements, Compliance, Patient Privacy, Process Improvement, Materials Management, Avoiding Deficiencies, Showroom, Retail, Delivery, Warehouse, Safety Officer

O2 Orders 101

Posted by Steve DeGenaro on Thu, May 04, 2017 @ 10:14 AM

It might surprise some readers to learn that there are enough rules and regulations, quirks and nuances, and potential problems to devote an entire blog article to a topic limited to “oxygen orders”.  The fact is that oxygen orders are a complex enough issue to devote an article to, and more importantly, for your company to devote resources including training time --toward the goal of compliance.

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Topics: Employee Training, HME Accreditation Requirements, Compliance, Clinical Practice Guidelines, Delivery, Oxygen

Protecting Patient Privacy: HIPAA & Beyond

Posted by Steve DeGenaro on Fri, Aug 14, 2015 @ 04:55 PM

 

 

Consumers have come to expect confidentiality and privacy in all business transactions today, whether on line or in retail establishments.  Healthcare is no exception and patient/customers are now protected by HIPAA (the Healthcare Insurance Portability and Accountability Act of 1996).  Consumers who have received any healthcare service in a hospital, doctor’s office, medical lab, or pharmacy have been exposed to some education about HIPAA.  Medical equipment companies are no different and have some unique issues to plan and prepare for to comply with this complex regulation and the even more fundamental patient right to privacy and confidentiality. 

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Topics: Employee Training, HIPAA, Security, HME Accreditation Requirements, Patient File Requirements, Compliance, Patient Privacy

4 Best Practices for Managing DME Employee Competence

Posted by Steve DeGenaro on Thu, Nov 07, 2013 @ 11:37 AM

In healthcare and the healthcare workplace, competency assessment has become crucial to ensuring employees—particularly those providing direct patient care—have the necessary training and skill to do  their job and care for their patients.

For DMEs that provides medical equipment and supplies to patients, this concept of assessing and maintaining staff competence is crucial, and sometimes misunderstood. 

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Topics: Employee Training, HQAA Accreditation, HME Accreditation Requirements, Competence