--- title: What Our Clients Say About HQAA | Survey Testimonial (3) description: Survey Testimonial | HQAA Testimonials, from real HQAA client providers (3) --- [![HQAA_Logo](https://info.hqaa.org/hs-fs/hubfs/Logos/Logo_4C-Hor_Reg.jpg?width=577&name=Logo_4C-Hor_Reg.jpg "HQAA_Logo")](https://info.hqaa.org/home) CALL: 866.909.4722 [Forgot Password](https://www.hqaa.org/pages/DP/Forgot.aspx)    # Testimonials ## [Mr. Carrol was Kind and Professional](https://info.hqaa.org/testimonials/mr.-carrol-was-kind-and-professional) ### 2/19/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) .. Audits provide a way to verify that a company & personnel are complying with internal procedures & external Federal or State regulations. Surveys provide a method of assessing the safety and culture of an industry such as Durable Medical Equipment (DME) or of gathering information related to DME. Audits and Surveys are critical to manage and maintain a successful business, HQAA not only provides a service to help business meet required accreditation, but also they share knowledge for continued growth following regulations and business, safety & personnel matters. Mr. Carrol was our surveyor 2025. He was thorough in his review, knowledgably and personable. He offered his recommendation on certain processes - helping us to work smarter not harder while meeting regulations. He was kind and professional. It was a pleasure to work with him.  [Read More](https://info.hqaa.org/testimonials/mr.-carrol-was-kind-and-professional) ## [Would Not Hesitate to Recommend](https://info.hqaa.org/testimonials/would-not-hesitate-to-recommend) ### 2/12/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) HQAA makes the work room and site survey process very smooth and understandable. Both my workroom coach and site surveyor provided many helpful suggestions and answered my questions to my satisfaction. I would not hesitate to recommend any DME to use HQAA as their accreditation organization.  [Read More](https://info.hqaa.org/testimonials/would-not-hesitate-to-recommend) ## [The Best Accreditation We Have Gone Through](https://info.hqaa.org/testimonials/the-best-accreditation-we-have-gone-through) ### 2/11/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) The Entire process from start to finish was by far the best accreditation we have gone through!  [Read More](https://info.hqaa.org/testimonials/the-best-accreditation-we-have-gone-through) ## [Jim Was Very Kind and Knowledgeable!](https://info.hqaa.org/testimonials/jim-was-very-kind-and-knowledgeable) ### 1/22/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) Jim was very kind and knowledgeable! Thank you for showing and telling me everything I'm missing. I learned a lot from this experience. [Read More](https://info.hqaa.org/testimonials/jim-was-very-kind-and-knowledgeable) ## [HQAA Does a Wonderful Job](https://info.hqaa.org/testimonials/hqaa-does-a-wonderful-job) ### 1/20/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) HQAA does a wonderful job, helping to keep us compliant. Oxylife is dedicated to customer service and compliance, so we appreciate this.  [Read More](https://info.hqaa.org/testimonials/hqaa-does-a-wonderful-job) ## [Angelica Was Fantastic](https://info.hqaa.org/testimonials/angelica-was-fantastic) ### 1/16/2025 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) Angelica was fantastic, very helpful, professional and qualified. She was extremely thorough and thoughtful. The best inspector I have every had.  [Read More](https://info.hqaa.org/testimonials/angelica-was-fantastic) ## [Provided Great Insight](https://info.hqaa.org/testimonials/provided-great-insight) ### 12/24/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) HQAA has done a great job of transforming the accreditation process into an learning opportunity for our company. The surveyors have provided great insight on how to improve overall performance. They are not here just to look for deficiencies, but really take the time to understand how our company operates.  [Read More](https://info.hqaa.org/testimonials/provided-great-insight) ## [Provided Excellent Guidance](https://info.hqaa.org/testimonials/provided-excellent-guidance) ### 12/20/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) Not sure what could have been done to make the process better, the inspector Jim, was very helpful and provided excellent guidance for getting us where we need to be. HQAA overall does a great job, and I would recommend them to anyone looking to get through the accreditation process.  [Read More](https://info.hqaa.org/testimonials/provided-excellent-guidance) ## [She Was a Big Help](https://info.hqaa.org/testimonials/she-was-a-big-help) ### 12/11/2024 ![SatSurvey455354](https://info.hqaa.org/hs-fs/hubfs/SatSurvey455354.png?width=315&height=209&name=SatSurvey455354.png) I appreciate Tori help over the phone, she was a big help, and onsite Jim was very help and patient waiting for us to find the items he needed to see. Thanks Kirk  [Read More](https://info.hqaa.org/testimonials/she-was-a-big-help) ## [Harold is Golden!](https://info.hqaa.org/testimonials/harold-is-golden) ### 11/25/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) I honestly cannot think of anything that HQAA could do to improve the accreditation experience. Everyone at HQAA is always so responsive and helpful. We truly appreciate the collaborative relationship and every opportunity given to glean from the wealth of knowledge they provide.  Our lead Surveyor, Harold is golden! He is so knowledgeable and kind and always treats you like you are his only customer. Harold is a great educator and is truly passionate about what he does.  Our staff even commented on how gracious and calming the field Surveyors were with them. Great experiences all the way around.  [Read More](https://info.hqaa.org/testimonials/harold-is-golden) ## [Inspector was Friendly, Knowledgeable and Thorough](https://info.hqaa.org/testimonials/inspector-was-friendly-knowledgeable-and-thorough) ### 11/18/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) The process this time was so much better than last time. The workroom experience was helpful. The inspector was friendly, knowledgeable and thorough. He pointed out some areas of improvement as well as complemented areas that we were doing a good job in! I felt that he was here to help us be in compliance as opposed to trying to "ding" us or find fault. [Read More](https://info.hqaa.org/testimonials/inspector-was-friendly-knowledgeable-and-thorough) ## [Patrick is a Top Notch Surveyor](https://info.hqaa.org/testimonials/patrick-is-a-top-notch-surveyor) ### 8/9/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=315&height=209&name=SatSurvey555555.png) By far the best experience we've had with our surveys! Patrick made it so comfortable and didn't make us feel as though he wanted to find something wrong. He was thorough, offered excellent advice where needed and also so helpful with any questions we had. This guy is a top notch surveyor and all around great person!  Amy Newton  [Read More](https://info.hqaa.org/testimonials/patrick-is-a-top-notch-surveyor) ## [Great to Work With](https://info.hqaa.org/testimonials/great-to-work-with) ### 10/24/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) HQAA and its staff has been great to work with over the years. They always offer feedback and suggestions.  [Read More](https://info.hqaa.org/testimonials/great-to-work-with) ## [Corey Really Knows His Stuff](https://info.hqaa.org/testimonials/corey-really-knows-his-stuff) ### 10/18/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) I recently had the opportunity to work with Corey from HQAA, and I just wanted to share my experience. Right from the start, it was clear that Corey really knows his stuff. His industry expertise shone through, and it made a big difference in how smoothly everything went. He was super helpful and genuinely listened to our questions, which I really appreciated. [Read More](https://info.hqaa.org/testimonials/corey-really-knows-his-stuff) ## [I Had an Excellent Surveyor](https://info.hqaa.org/testimonials/i-had-an-excellent-surveyor) ### 10/4/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) The survey was good, and as always, I had an excellent surveyor who was knowledgeable and helpful in the teaching process. There were a couple of things that I interpreted incorrectly, but Jeff sat with me and explained the process. I am always grateful for the knowledge that comes from the surveyor.  [Read More](https://info.hqaa.org/testimonials/i-had-an-excellent-surveyor) ## [HQAA Really Goes the Extra Mile](https://info.hqaa.org/testimonials/hqaa-really-goes-the-extra-mile) ### 10/7/2024 ![SatSurvey454544](https://info.hqaa.org/hs-fs/hubfs/SatSurvey454544.png?width=297&height=197&name=SatSurvey454544.png) HQAA really goes the extra mile to work with its clients during the desktop review, and the validation survey process. Our surveyors and account managers worked with us to discuss the key elements of CMS regulations, and how to improve our work.  This is especially true of recommendations for our Quality and Compliance functions. Patrick was a great on-site surveyor and made additional observations, taking care to learn about our business while he went through the review process. [Read More](https://info.hqaa.org/testimonials/hqaa-really-goes-the-extra-mile) ## [HQAA Has Been Great for Our Company](https://info.hqaa.org/testimonials/hqaa-has-been-great-for-our-company) ### 9/30/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) HQAA has been great for our company. Accreditation is stressful for staff and also brings adjustments with day-to-day operation for staff and our patient base during the survey visit. HQAA provides an approach that is next to none. HQAA is thorough with their survey process but always willing to give feedback and tips on ways the company can improve. The staff want to thank Jeff, Tina & Harold for making them all feel at ease with the process. [Read More](https://info.hqaa.org/testimonials/hqaa-has-been-great-for-our-company) ## [Curtis is Always So Easy to Work With](https://info.hqaa.org/testimonials/curtis-is-always-so-easy-to-work-with) ### 9/20/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) Curtis is always so easy to work with. He makes the process seamless, and I always take the opportunity to learn from him. I appreciate the time he takes to listen and help me if there is anything I need more direction to get completed. [Read More](https://info.hqaa.org/testimonials/curtis-is-always-so-easy-to-work-with) ## [Extremely Grateful for the Support and Guidance](https://info.hqaa.org/testimonials/extremely-grateful-for-the-support-and-guidance) ### 8/15/2024 ![SatSurvey555555](https://info.hqaa.org/hs-fs/hubfs/SatSurvey555555.png?width=297&height=197&name=SatSurvey555555.png) Overall, the program and accreditation process were excellent, and I can't think of any areas that need improvement. I learned a great deal throughout the experience and am extremely grateful for the support and guidance provided by all the representatives I interacted with. [Read More](https://info.hqaa.org/testimonials/extremely-grateful-for-the-support-and-guidance) ## [Took the Time to Answer Any Questions](https://info.hqaa.org/testimonials/took-the-time-to-answer-any-questions) ### 8/12/2024 ![SatSurvey555455](https://info.hqaa.org/hs-fs/hubfs/SatSurvey555455.png?width=297&height=197&name=SatSurvey555455.png) The surveyors and support staff at HQAA were professional and knowledgeable on every aspect of the survey process. They were thorough and took the time to answer any questions that our staff had. I would highly recommend them to any DME company that needs to go through the accreditation process.  Trent Gillman Owner/CFO [Read More](https://info.hqaa.org/testimonials/took-the-time-to-answer-any-questions) [Previous](https://info.hqaa.org/testimonials/tag/survey-testimonial/page/2) [All posts](https://info.hqaa.org/testimonials/all) [Next](https://info.hqaa.org/testimonials/tag/survey-testimonial/page/4) ### HQAA Popular Posts ### Browse by Topic - [ACT Testimonial (10)](https://info.hqaa.org/testimonials/tag/act-testimonial) - [Survey Testimonial (223)](https://info.hqaa.org/testimonials/tag/survey-testimonial) - [Workroom Testimonial (131)](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### Latest Posts ### Call HQAA **HQAA Main Line ** 866.909.4722 **Accounting ** 877.801.0495 ### Who's Who at HQAA? 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