Testimonials

Second to None

4/10/2024

Testimonial-5From the beginning Lori Beckner has been the best coach i have worked with in the 15+ years of being in the DME industry. It was pleasure to work with her through the workroom process. 
On site surveyor Corey.. The manner in which he conducted himself during the survey and his willingness to help us become a better and more efficient company was second to none. He was very professional and approachable. 

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Exceptional service!! Thank you!

4/10/2024

SatSurveyWR-5No need to make any improvements, exceptional service!! Thank you! 

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Kara was Very Efficient and Friendly

4/18/2024

SatSurveyWR-5Our coach Kara was very efficient, willing to assist whenever needed.
Whenever we called Kara was friendly and guided us through the process.

Direct Medical Inc
Sharon Nell
Office Manager 

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Tori Was Very Professional

5/1/2024

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Tori was very professional with all communications and prompt with questions I had along the process. It's always nice working with people that have a true compassion with the work they are doing.

Thank you!

Kenton 

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TRUST THE PROCESS

3/12/2024

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I am super critical... and I can not find anything that should be improved... the experience was intimidating at the beginning, but the system and the coach made me feel I should only work hard and TRUST THE PROCESS.
After a couple of interactions, it was apparent that they were there to help me and empower me to run a sound business operation. 
Very grateful for the process. 

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We Couldn't Have a Better Experience

3/11/2024

SatSurvey555455We have been through HQAA numerous times and the whole experience has always been great. The workroom takes the guess work out the process. The person that did our survey was extremely helpful and nice. We couldn't have a better experience.

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Thank you so much Lori!!

12/8/2023

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Lori was very helpful and her communication skills are above and beyond timely. Thank you so much Lori!! Kelly 

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Tori was Amazing to Work With

1/11/2024

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I found the workroom power pack and the handouts very helpful. Tori was amazing to work with. Thank you HQAA for all your help. 

Moe Goodwin
Air Exchange Oxygen Manager/COO 

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Userfriendly Time and Time Again

1/8/2024

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HQAA makes the process very easy and provides excellent, professional service. This is our 4th survey and it gets Userfriendly time and time again.  

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LOVE Your Renewal Process

10/23/2023

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We have completed our 5th 3 yr accreditation renewal. The last 3 have been with HQAA & I can't tell you enough how much I LOVE your renewal process. You make it easy to navigate your pre-inspection online workroom with someone coaching and supporting us every step of the way. Each surveyor has come in and been educational and supportive, not necessarily pointing out the wrong but showing us how to DO & BE BETTER! I would HIGHLY recommend HQAA to anyone!

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It Was a Pleasure Working With Our Coach

8/2/2023

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It was a pleasure working with our coach Lori Beckner, she was very helpful in explaining the entire workroom process from start to finish. 

This will be our first survey with HQAA and we are very happy with the entire process thus far.

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They are giving 110%

7/12/2023

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Everything has been great so far. Everyone that I have dealt with has been more than helpful and very informative which has made everything very simple to use and navigate. Any questions that I have had they have answered right away. I feel they are giving 110% and no improvements are needed. 

Thank You so so much 
Kelsey 

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Lori Was Fabulous

5/25/2023

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Lori was fabulous in helping and guiding our Company thru the entire process. 
I really enjoyed working with Lori. She is resourceful, Helpful, and patient.
Thank you Lori. 

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Nothing but Positive Feelings

3/10/2023

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As the old saying goes, "if it ain't broke, don't fix it."
The entire experience was absolutely well done and Steve DeGenero is an expert in his field. He left us with a feeling of accomplishment and satisfaction that we are recognized in attemping to do the best we can.
Accreditation is a process that should give guidance and solutions for us to do the very best we can in our organization, and it certainly fills the bill.
I have had nothing but positive feelings and believe this is our 4th time with your organization. Will do it again in 3 years.
Tori Boelman was a dream to work with and gave terrific guidance thru the workroom process.
Thanks HQAA AND ALL THE PEOPLE WE WERE IN CONTACT WITH.

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Couldn't have done it without her

1/17/2023

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Kim Freeman was my coach and she was absolutely amazing! Very professional, courteous and helpful. Couldn't have done it without her! 

Thank You,
Kristie Douglas
Operations Manager

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Guidance, Resources, and the Tools Necessary

5/25/2022

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HQAA Workroom process is effective and efficient. It provides guidance, resources, and the tools necessary to assist in the process. HQAA coaches are always available to help and answer any questions.

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Made the Process Seamless

5/2/2022

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Kim Freeman was very easy to work with and made the process seamless for my company and myself!

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Wow, what a great experience I have had with HQAA

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1/25/2022

Wow, what a great experience I have had with HQAA. Every person that I have talked to in the HQAA organization have been super friendly, helpful and very professional during the Accreditation process. I started the process on November 22, 2021 and my site survey was performed 65 days later. My Accreditation Coach, Kim Freeman, and my Field Surveyor, Harold Davis are Rock Stars! I would recommend HQAA to everyone looking for Accreditation.

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Coach is excellent in providing details and direction

1/4/2022

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Excellent program. I consider it an integral part in preparing for our survey and placing us in an "anytime" mode for inspections, surveys, etc. from any agency. Our coach is excellent in providing details and direction. She is truly objective. Much to our benefit!

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We are a small, two-person operation

6/25/2021

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It has been a pleasure working with Harold, Kim, and the HQAA team. Harold Davis provided thoughtful insight on ways we can improve and grow our DME business. We are a small, two-person operation; however, Harold made suggestions on how to prepare for growth as we add staff. The accreditation process can be overwhelming, even for a small company; the HQAA staff and the workroom tools provided a lot of support when we needed help.

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