--- title: Makes so much sense description: HQAA Testimonial - Any variances are immediately addressed and corrected. Makes so much sense. The physical surveyor was polite and thorough. (iV Rx, Inc.) image: https://info.hqaa.org/hubfs/images/Testimonials/Testimonial-5.png --- [![HQAA_Logo](https://info.hqaa.org/hs-fs/hubfs/Logos/Logo_4C-Hor_Reg.jpg?width=577&name=Logo_4C-Hor_Reg.jpg "HQAA_Logo")](https://info.hqaa.org/home) CALL: 866.909.4722 [Forgot Password](https://www.hqaa.org/pages/DP/Forgot.aspx)    # Testimonials # Makes so much sense ### 8/16/2019 ![Testimonial-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/Testimonial-5.png?width=300&name=Testimonial-5.png) The process of sending policies and procedures online prior to physical survey allows for a much smoother process. Any variances are immediately addressed and corrected. Makes so much sense. The physical surveyor was polite and thorough. She was able to give some pointers to improve the services. Very much appreciated. Overall, the process focused on improving the services offered. All staff encountered were friendly and helpful. ** *iV Rx, Inc. San Antonio, TX * Topics: [Survey Testimonial](https://info.hqaa.org/testimonials/tag/survey-testimonial), [Workroom Testimonial](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### HQAA Popular Posts ### Browse by Topic - [ACT Testimonial (10)](https://info.hqaa.org/testimonials/tag/act-testimonial) - [Survey Testimonial (223)](https://info.hqaa.org/testimonials/tag/survey-testimonial) - [Workroom Testimonial (131)](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### Latest Posts ### Call HQAA **HQAA Main Line ** 866.909.4722 **Accounting ** 877.801.0495 ### Who's Who at HQAA? [Meet the Leadership Staff](https://info.hqaa.org/meet-our-staff) 114 East 4th St., Suite 200  |  Waterloo, IA 50703 © 2023 : Healthcare Quality Association on Accreditation. All Rights Reserved. ![](https://www.hqaa.org/images/HQAA_Footer.png)