Testimonials

Comprehensive, Detailed and Easy to Follow

8/13/2019

SatSurveyACT-5

At RQS, we cannot say enough about the ACT program and HQAA staff. The program is comprehensive, detailed and easy to follow in preparation for a survey but most importantly to strive for excellence in patient care, safety and satisfaction. Kim Freeman and Jenny Miller are both most responsive to inquiries and issues.

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Quick to respond and always helpful

5/9/2019

SatSurveyACT-4

Over the years, our coaches have been quick to respond and always helpful. HQAA is the best! 

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Can not say enough about the process and staff involved

9/25/2018

SatSurveyWR-5

As I am "a senior citizen," I was lucky to encounter and work with Joint Commission, DNV and now HQAA. Your ACT program and coaches well exceeded expectations. Their levels of knowledge, timeliness and professionalism made this project a wonderful journey. I can not say enough about the process and staff involved. Thank you.

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ACT Allows Us to Stay on Track

4/5/2018

Survey Results

We are very pleased with the process. The workroom is "user friendly" and it's easy to see where the company is in the accreditation timeline.

After accreditation, ACT allows us to stay on track with any policy/procedure changes and avoids last minute panic.

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Amazing and knowledgeable staff

9/27/2017

SatSurveyACT-5.png

HQAA- We could not do it without you! Amazing and knowledgeable staff.

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Steve Was Awesome to Work With

8/18/2017

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Steve D. was Awesome to work with. This is the second time he has been apart of the survey process with us. He is very professional, personable, and knowledgeable. We use the ACT program faithfully which I think is why our surveys always turn out excellent because of the tools provided by HQAA.

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Love the Setup and Tools Post-Accreditation!

4/12/2017

ACT Survey Results

So much easier to go piece by piece on our policies and accreditation standards! I personally love how similar themed policies are addressed over a month instead of "entire section ___". My coach will always answer promptly and is willing to

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