--- title: What Our Clients Say About HQAA | ACT Testimonial description: ACT Testimonial | HQAA Testimonials, from real HQAA client providers --- [![HQAA_Logo](https://info.hqaa.org/hs-fs/hubfs/Logos/Logo_4C-Hor_Reg.jpg?width=577&name=Logo_4C-Hor_Reg.jpg "HQAA_Logo")](https://info.hqaa.org/home) CALL: 866.909.4722 [Forgot Password](https://www.hqaa.org/pages/DP/Forgot.aspx)    # Testimonials ## [I Can't Say Enough Good About ACT](https://info.hqaa.org/testimonials/i-cant-say-enough-good-about-act) ### 2/21/2025 ![SatSurveyACT54544](https://info.hqaa.org/hs-fs/hubfs/SatSurveyACT54544.png?width=297&height=175&name=SatSurveyACT54544.png) I can't say enough good about ACT, my coach, or HQAA as a whole. Everyone that I have had contact with has been very professional, and helpful. The knowledge I have gained by working with ACT, my Coach, and HQAA as a whole is the best experience I could hope for.  [Read More](https://info.hqaa.org/testimonials/i-cant-say-enough-good-about-act) ## [Helpful & Friendly](https://info.hqaa.org/testimonials/helpful-friendly) ![SatSurveyACT-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=5&height=3&name=SatSurveyACT-5.png) ![SatSurveyACT-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=300&height=176&name=SatSurveyACT-5.png) ### 5/14/2024 HQAA has always been very helpful & friendly with any issues we have, my coach is very knowledgeable & and helpful in anything I need.  [Read More](https://info.hqaa.org/testimonials/helpful-friendly) ## [Could not have done it without ACT!](https://info.hqaa.org/testimonials/could-not-have-done-it-without-act) ### 2/4/2021 ![SatSurveyACT-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=300&name=SatSurveyACT-5.png) The HQAA ACT Program is easy to use and is extremely helpful in completing and meeting accreditation requirements. Could not have done it without ACT! Thank you Jody Coulter, COO [Read More](https://info.hqaa.org/testimonials/could-not-have-done-it-without-act) ## [Comprehensive, Detailed and Easy to Follow](https://info.hqaa.org/testimonials/comprehensive-detailed-and-easy-to-follow) ### 8/13/2019 ![SatSurveyACT-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=300&name=SatSurveyACT-5.png) At RQS, we cannot say enough about the ACT program and HQAA staff. The program is comprehensive, detailed and easy to follow in preparation for a survey but most importantly to strive for excellence in patient care, safety and satisfaction. Kim Freeman and Jenny Miller are both most responsive to inquiries and issues. [Read More](https://info.hqaa.org/testimonials/comprehensive-detailed-and-easy-to-follow) ## [Quick to respond and always helpful](https://info.hqaa.org/testimonials/quick-to-respond-and-always-helpful) ### 5/9/2019 ![SatSurveyACT-4](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-4.png?width=300&name=SatSurveyACT-4.png) Over the years, our coaches have been quick to respond and always helpful. HQAA is the best!  [Read More](https://info.hqaa.org/testimonials/quick-to-respond-and-always-helpful) ## [Can not say enough about the process and staff involved](https://info.hqaa.org/testimonials/can-not-say-enough-about-the-process-and-staff-involved) ### 9/25/2018 ![SatSurveyWR-5](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyWR-5.png?width=300&name=SatSurveyWR-5.png) As I am "a senior citizen," I was lucky to encounter and work with Joint Commission, DNV and now HQAA. Your ACT program and coaches well exceeded expectations. Their levels of knowledge, timeliness and professionalism made this project a wonderful journey. I can not say enough about the process and staff involved. Thank you. [Read More](https://info.hqaa.org/testimonials/can-not-say-enough-about-the-process-and-staff-involved) ## [ACT Allows Us to Stay on Track](https://info.hqaa.org/testimonials/act-allows-us-to-stay-on-track) ### 4/5/2018 ![Survey Results](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/Testimonial-5.png?width=300&name=Testimonial-5.png) We are very pleased with the process. The workroom is "user friendly" and it's easy to see where the company is in the accreditation timeline. After accreditation, ACT allows us to stay on track with any policy/procedure changes and avoids last minute panic. [Read More](https://info.hqaa.org/testimonials/act-allows-us-to-stay-on-track) ## [Amazing and knowledgeable staff](https://info.hqaa.org/testimonials/amazing-and-knowledgeable-staff) ### 9/27/2017 ![SatSurveyACT-5.png](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=320&name=SatSurveyACT-5.png "SatSurveyACT-5.png") HQAA- We could not do it without you! Amazing and knowledgeable staff. [Read More](https://info.hqaa.org/testimonials/amazing-and-knowledgeable-staff) ## [Steve Was Awesome to Work With](https://info.hqaa.org/testimonials/steve-was-awesome-to-work-with) ### 8/18/2017 ![Testimonial-5.png](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/Testimonial-5.png?width=320&name=Testimonial-5.png "Testimonial-5.png") Steve D. was Awesome to work with. This is the second time he has been apart of the survey process with us. He is very professional, personable, and knowledgeable. We use the ACT program faithfully which I think is why our surveys always turn out excellent because of the tools provided by HQAA. [Read More](https://info.hqaa.org/testimonials/steve-was-awesome-to-work-with) ## [Love the Setup and Tools Post-Accreditation!](https://info.hqaa.org/testimonials/love-the-setup-and-tools-post-accreditation) ### 4/12/2017 ![ACT Survey Results](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurveyACT-5.png?width=320&name=SatSurveyACT-5.png "SatSurveyACT-5.png") So much easier to go piece by piece on our policies and accreditation standards! I personally love how similar themed policies are addressed over a month instead of "entire section ___". My coach will always answer promptly and is willing to [Read More](https://info.hqaa.org/testimonials/love-the-setup-and-tools-post-accreditation) [All posts](https://info.hqaa.org/testimonials/all) ### HQAA Popular Posts ### Browse by Topic - [ACT Testimonial (10)](https://info.hqaa.org/testimonials/tag/act-testimonial) - [Survey Testimonial (223)](https://info.hqaa.org/testimonials/tag/survey-testimonial) - [Workroom Testimonial (131)](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### Latest Posts ### Call HQAA **HQAA Main Line ** 866.909.4722 **Accounting ** 877.801.0495 ### Who's Who at HQAA? [Meet the Leadership Staff](https://info.hqaa.org/meet-our-staff) 114 East 4th St., Suite 200  |  Waterloo, IA 50703 © 2023 : Healthcare Quality Association on Accreditation. All Rights Reserved. ![](https://www.hqaa.org/images/HQAA_Footer.png)