Testimonials

Excellent communication throughout

9/12/2024

SatSurveyWR-5

No recommendations. HQAA workroom and staff make the process easy. Excellent communication throughout. 

Read More

HQAA Team is Exceptional

8/23/2024

Testimonial-5

I have no words only that the HQAA Team is exceptional and always exceeds our expectation of quality professionalism and teamwork from start to finish line. The commitment of this organization is amazing working together to accomplish our accreditation. I am very proud to continue working with HQAA as the accrediting body for our organization. It is always an amazing ride! Thank you. 

Read More

Above and Beyond

8/16/2024

Testimonial-5

HQAA has always gone above and beyond to help us achieve our accreditation goals. Start to Finish the process has been seamless and Mr. Carroll is extremely knowledgeable and helpful in his explanations and guidance. we look forward to our next survey. Survey time is always stressful, but thanks to the folks at HQAA and the workbook we have been successful. Thanks to all the team and especially to Cory for the manner that he does the survey allows us to be more at ease. once again thank you for all y'all do,

Oscar San Miguel, Owner 

Read More

Mr. Carrol was Kind and Professional

2/19/2025

SatSurvey555555

.. Audits provide a way to verify that a company & personnel are complying with internal procedures & external Federal or State regulations. Surveys provide a method of assessing the safety and culture of an industry such as Durable Medical Equipment (DME) or of gathering information related to DME. Audits and Surveys are critical to manage and maintain a successful business, HQAA not only provides a service to help business meet required accreditation, but also they share knowledge for continued growth following regulations and business, safety & personnel matters. Mr. Carrol was our surveyor 2025. He was thorough in his review, knowledgably and personable. He offered his recommendation on certain processes - helping us to work smarter not harder while meeting regulations. He was kind and professional. It was a pleasure to work with him. 

Read More

Would Not Hesitate to Recommend

2/12/2025

SatSurvey555555

HQAA makes the work room and site survey process very smooth and understandable. Both my workroom coach and site surveyor provided many helpful suggestions and answered my questions to my satisfaction. I would not hesitate to recommend any DME to use HQAA as their accreditation organization. 

Read More

The Best Accreditation We Have Gone Through

2/11/2025

SatSurvey555555

The Entire process from start to finish was by far the best accreditation we have gone through! 

Read More

Jim Was Very Kind and Knowledgeable!

1/22/2025

SatSurvey555555

Jim was very kind and knowledgeable! Thank you for showing and telling me everything I'm missing. I learned a lot from this experience.

Read More

HQAA Does a Wonderful Job

1/20/2025

SatSurvey555555

HQAA does a wonderful job, helping to keep us compliant. Oxylife is dedicated to customer service and compliance, so we appreciate this. 

Read More

Angelica Was Fantastic

1/16/2025

SatSurvey555555

Angelica was fantastic, very helpful, professional and qualified. She was extremely thorough and thoughtful. The best inspector I have every had. 

Read More

Provided Great Insight

12/24/2024

SatSurvey555555

HQAA has done a great job of transforming the accreditation process into an learning opportunity for our company. The surveyors have provided great insight on how to improve overall performance. They are not here just to look for deficiencies, but really take the time to understand how our company operates. 

Read More

Provided Excellent Guidance

12/20/2024

SatSurvey555555

Not sure what could have been done to make the process better, the inspector Jim, was very helpful and provided excellent guidance for getting us where we need to be. HQAA overall does a great job, and I would recommend them to anyone looking to get through the accreditation process. 

Read More

She Was a Big Help

12/11/2024

SatSurvey455354

I appreciate Tori help over the phone, she was a big help, and onsite Jim was very help and patient waiting for us to find the items he needed to see.
Thanks Kirk 

Read More

Harold is Golden!

11/25/2024

SatSurvey555555

I honestly cannot think of anything that HQAA could do to improve the accreditation experience. Everyone at HQAA is always so responsive and helpful. We truly appreciate the collaborative relationship and every opportunity given to glean from the wealth of knowledge they provide. 

Our lead Surveyor, Harold is golden! He is so knowledgeable and kind and always treats you like you are his only customer. Harold is a great educator and is truly passionate about what he does. 

Our staff even commented on how gracious and calming the field Surveyors were with them. Great experiences all the way around. 

Read More

Inspector was Friendly, Knowledgeable and Thorough

11/18/2024

SatSurvey555555

The process this time was so much better than last time. The workroom experience was helpful. The inspector was friendly, knowledgeable and thorough. He pointed out some areas of improvement as well as complemented areas that we were doing a good job in! I felt that he was here to help us be in compliance as opposed to trying to "ding" us or find fault.

Read More

Patrick is a Top Notch Surveyor

8/9/2024

SatSurvey555555

By far the best experience we've had with our surveys! Patrick made it so comfortable and didn't make us feel as though he wanted to find something wrong. He was thorough, offered excellent advice where needed and also so helpful with any questions we had. This guy is a top notch surveyor and all around great person! 

Amy Newton 

Read More

Tori Boelman Provided Outstanding Support

10/24/2024

SatSurveyWR-5.png

I want to express my gratitude for the outstanding support Tori Boelman has provided. She has consistently been an incredible resource, always available to answer any questions I had. Her guidance and expertise were instrumental in helping me complete my tasks both quickly and accurately. I truly appreciate her dedication and willingness to assist at every step of the way. Tori’s help made a significant difference in my ability to succeed.

Thank you, Tori, for your invaluable assistance! 

Read More

Great to Work With

10/24/2024

SatSurvey555555

HQAA and its staff has been great to work with over the years. They always offer feedback and suggestions. 

Read More

Corey Really Knows His Stuff

10/18/2024

SatSurvey555555

I recently had the opportunity to work with Corey from HQAA, and I just wanted to share my experience.

Right from the start, it was clear that Corey really knows his stuff. His industry expertise shone through, and it made a big difference in how smoothly everything went. He was super helpful and genuinely listened to our questions, which I really appreciated.

Read More

I Had an Excellent Surveyor

10/4/2024

SatSurvey555555

The survey was good, and as always, I had an excellent surveyor who was knowledgeable and helpful in the teaching process. There were a couple of things that I interpreted incorrectly, but Jeff sat with me and explained the process. I am always grateful for the knowledge that comes from the surveyor. 

Read More

HQAA Really Goes the Extra Mile

10/7/2024

SatSurvey454544

HQAA really goes the extra mile to work with its clients during the desktop review, and the validation survey process. Our surveyors and account managers worked with us to discuss the key elements of CMS regulations, and how to improve our work. 

This is especially true of recommendations for our Quality and Compliance functions. Patrick was a great on-site surveyor and made additional observations, taking care to learn about our business while he went through the review process.

Read More