Michael has to be one of the most positive and genuinely caring people we have ever met via phone. He sold us on HQAA not off of anything but we trusted him that HQAA would take care of us. And they did. He was always there for questions and he was so happy to help for anything I needed. Can not say enough amazing
This is ACE Medical's 4th re-up Accreditation and is by far the most positive experience. The ability to Re-Use previous documents was awesome. It saved so much time and man-hours. HQAA has been the best Accreditation Organization my staff and I have ever worked with.
Kim was SUPER!!!!! Many times I felt like the only person in the world who could not put this together and Kim helped and assured me I wasn't alone in learning parts of this process. She made it very understandable. She's the best!
Truly, this could not have been easier. I really like the added support of Power Pack for various issues that tend to be more difficult than they really are. The workroom is very user friendly and there is absolutely no question about what 'substantiates' a requirement being followed (i.e. surveyor will look for....). HQAA really wants a supplier to succeed and certainly helps provide a clear, concise path of doing so.
This has been a great experience. I have never seen this process before and I have been through 20 accreditations (or more I lost count)? HQAA is very organized and the tools that you all provide are fantastic. It was so good to be able to connect with someone on the other end walking through this with me. Kim was the best! I would highly recommend your company.
I have been very impressed with HQAA's approach to accreditation. They provided us with the tools and the knowledge to meet the accreditation standards. I find the workroom to be extremely helpful and Mike Ender to be a very diligent and knowledgeable coach. Thank you!!!
As a veteran of many accreditation cycles, I must say the HQAA application process is smooth and seamless. Upon completing the Workroom I am sure my organization is better prepared for our upcoming on-site review. Terry
My workroom experience, along with the overall HQAA experience, was professional yet very personable. I appreciated the thoughtful and direct guidance provided to me through your company and the workroom resource. The approach is forthright and educational; it made my re-certification experience a smooth transition in a friendly and comfortable
Kim is absolutely wonderful! She is so helpful and so fast to reply!! She made this process very interactive and informative!! Thanks a million!! If I can suggest something, it would be a great option to be able to print the full manual with all the document already uploaded, with the table of contents and your logo! Thank you!
Kim Freeman was the most resourceful coach we could have had. She called back quickly kept in touch if she didn't see much activity on our end in case we were stuck and needed her assistance. JUST A WONDERFUL EXPERIENCE!!!
HQAA is a great company. They make the accreditation process easy to understand and stress-free. Communication and guidance from the coaches allow us as a company to welcome accreditation renewal time and not dread or fear it. We have been with HQAA through several accreditations and would not choose any other accrediting body to work with! Thank you for all you do!
