What Our Clients Say About HQAA | Testimonial Client (6)

It has been such a pleasure all along!

3/20/2019

Testimonial-5

Honestly, our Field Surveyor Jim Dehler and our Coach Sara Brooks have exceeded expectations this entire time. It has been such a pleasure all along! It was a pleasure to go over the process with Jim and learn all aspects of the information of the accreditation process. We very much look forward to our continued partnership with HQAA and the years to come. We are very satified with chosing HQAA for our unique business model and DME Concept. We know we can change the industry with the ongoing partnership with HQAA!

Thank you Jim and Sara!

3/7/2019

Testimonial-5

Jim was great. Opened our eyes to several areas we could improve on. Highly recommend HQAA to anyone looking. We looked at several before deciding to use HQAA. Your search is over for getting your accreditation.

2/18/2019

SatSurvey555544

Loretta was efficient and knowledgeable. Her tenure showed in her presentation and professionalism. Thank you for your ability to work with us and make the process overall a positive experience.

2/22/2019

Testimonial-5

It was such a pleasant and educational experience! Even though we have been accredited since 1997, this survey was one of the most informative and positive we have ever had. It really was much more of a collaboration and less of a "gotcha" environment with HQAA.

2/28/2019

SatSurveyWR-5

Great to work with as always! We really feel like you are here to help us along in the process, not to stand as a hurdle against us! Thank you for your prompt responses, guidance and easy to navigate website! HQAA is the best!

12/14/2018

Testimonial-5

HQAA has been great throughout this process. We have learned a great deal and look forward to continuing our partnership. Our surveyor was very helpful in providing education - she was professional and good to work with!

12/20/2018

Testimonial-5

Our surveyor was very professional and a real pleasure to work with. He was very common sense in his approach, which I appreciated. He was respectful of my time, as well as that of my staff. My survey was a very positive experience. In addition to pointing out areas for improvement, he also offered advice on how to best accomplish changes to address those areas of concern.

2/13/2019

Testimonial-5

HQAA is excellent! I can't think of any way to improve. Surveyors are very professional and helpful. We learn something new with each site survey to improve our operation.

2/14/2019

SatSurveyWR-4

I really believe HQAA has made this process easy and the workroom is user friendly. The staff is really helpful and want to see you succeed.

2/19/2019

SatSurveyWR-5

This time around was so much easier - being able to reuse docs that are still pertinent was such a huge help!!! Lore helped make the process go so smoothly and her communication with me during the Virtual Timeline portion was second to none!

12/18/2018

Testimonial-5

Our survey was very informative, and a learning experience for me and my staff. I found both of our surveyors very professional and knowledgeable. Harold evaluated our DME services and offered many ideas for enhancing best practice compliances. While I found Sharon to be a true expert in home infusion pharmacy, teaching me and my staff several best practice tips to enhance patient care in our home infusion pharmacy services. The workroom procedure and staff offer an efficient way for us to update our Policy and Procedures. Thank you, and I would recommend HQAA to any DME company and home infusion pharmacy.

12/13/2018

SatSurveyWR555544

Kim was very helpful and informative in this process! Her responses were prompt and she was always available when I needed advice. The online workroom eliminates the guessing game before survey. Thanks Kim!

12/3/2018

Testimonial-5

We've been accredited for 20 years. This has been the best experience ever while going through accreditation. Pleasant, stress free, painless and actually enjoyable! We highly recommend HQAA. Looking forward to many years of working together!

12/12/2018

SatSurveyWR-5

HQAA IS AS WONDERFUL AS EVER

11/30/2018

SatSurveyWR-4

Of course I never look forward to having to do this every three years. But...since I do... HQAA makes it pretty simple to get it accomplished. Kim was very helpful getting me started and keeping me on course.
Thanks,

11/8/2018

Loretta Carr-Stock was wonderful. The full accreditation process went very smoothly, and all feedback was given at the time. I highly recommend her as she knows what she is talking about, and seems very experienced within the medical supply business. Ultimately she was able to give us future feedback and tips that we truly appreciated as a company.

10/30/2018

SatSurveyWR-5

This process could not have been better or easier. I am so pleased with everything so far.

11/5/2018

Testimonial-5

This was our third time through Accreditation with HQAA and it was the best yet! Loretta was so friendly and helpful. She was able to give our company invaluable information on how we as an organization can improve and streamline our processes. We will happily recommend HQAA for their accreditation services. From the workroom to the site survey the process is thorough and everyone we've dealt with has been eager to help us on our way to provide excellent service to our patients.

10/26/2018

Testimonial-5

The workroom was so helpful as well as the staff. Our surveyor, Mrs. Jodi Aiken was awesome!!!! She was so helpful and so sweet. Overall, we had a wonderful experience with HQAA.

10/12/2018

Testimonial-5

Surveyor is very informative, the whole process wasn’t intimidating since the surveyor made us feel comfortable and appreciated our hard work.

Testimonials

3/20/2019

3/7/2019

2/18/2019

2/22/2019

2/28/2019

12/14/2018

12/20/2018

2/13/2019

2/14/2019

2/19/2019

12/18/2018

12/13/2018

12/3/2018

12/12/2018

11/30/2018

11/8/2018

10/30/2018

11/5/2018

10/26/2018

10/12/2018

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