This survey experience was COMPLETELY different from 3 years ago. It was very pleasant, productive and educational. The constructive critiquing was done in a positive, respectful manner. I learned a few new things about three softwares that I use to run our business. We worked efficiently through this process with minimal disruption of our business. Very thankful for the good experience. It is very apparent that our surveyor and HQAA want to see our company succeed and continue to grow while managing the requirements of CMS.
HPb, Inc., Augusta, GA