--- title: Giovanni was Very Thorough and Especially Educational description: "HQAA Testimonial: Giovanni was very thorough and especially educational. The whole process taught me a lot and I look forward to implementing... (Rice, PA)" image: https://info.hqaa.org/hubfs/images/Testimonials/SatSurveyWR-5.png --- [![HQAA_Logo](https://info.hqaa.org/hs-fs/hubfs/Logos/Logo_4C-Hor_Reg.jpg?width=577&name=Logo_4C-Hor_Reg.jpg "HQAA_Logo")](https://info.hqaa.org/home) CALL: 866.909.4722 [Forgot Password](https://www.hqaa.org/pages/DP/Forgot.aspx)    # Testimonials # Giovanni was Very Thorough and Especially Educational ### 7/19/2024 ![SatSurvey555554](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/SatSurvey555554.png?width=318&height=211&name=SatSurvey555554.png)Our surveyor Giovanni was very thorough and especially educational. This was our organization's fifth HQAA accreditation survey but my first in pharmacy DME. The whole process taught me a lot and I look forward to implementing more best practices. With my 30-year background in large health system acute care hospitals and being part of a Baldrige National Quality Award recipient's hard work, I actually enjoyed the process and the learnings. *Rice, PA  Norton, KS * Topics: [Survey Testimonial](https://info.hqaa.org/testimonials/tag/survey-testimonial) ### HQAA Popular Posts ### Browse by Topic - [ACT Testimonial (10)](https://info.hqaa.org/testimonials/tag/act-testimonial) - [Survey Testimonial (223)](https://info.hqaa.org/testimonials/tag/survey-testimonial) - [Workroom Testimonial (131)](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### Latest Posts ### Call HQAA **HQAA Main Line ** 866.909.4722 **Accounting ** 877.801.0495 ### Who's Who at HQAA? [Meet the Leadership Staff](https://info.hqaa.org/meet-our-staff) 114 East 4th St., Suite 200  |  Waterloo, IA 50703 © 2023 : Healthcare Quality Association on Accreditation. All Rights Reserved. ![](https://www.hqaa.org/images/HQAA_Footer.png)