--- title: Exceeded Our Expectations description: "HQAA Testimonial: He explained the survey process when he arrived and provided information that was helpful during the process. (Chastain`s Inc.)" --- [![HQAA_Logo](https://info.hqaa.org/hs-fs/hubfs/Logos/Logo_4C-Hor_Reg.jpg?width=577&name=Logo_4C-Hor_Reg.jpg "HQAA_Logo")](https://info.hqaa.org/home) CALL: 866.909.4722 [Forgot Password](https://www.hqaa.org/pages/DP/Forgot.aspx)    # Testimonials # Exceeded Our Expectations ### 1/10/2018 ![Testimonial-5.png](https://info.hqaa.org/hs-fs/hubfs/images/Testimonials/Testimonial-5.png?width=320&name=Testimonial-5.png "Testimonial-5.png") Giovanni Tocco was very professional, courteous, and knowledgeable. He explained the survey process when he arrived and provided information that was helpful during the process. I appreciated the thorough and fair review and I gained knowledge that should help our organization improve. Geno exceeded our expectations as he demonstrated a sincere concern to provide beneficial information. *Chastain's Inc. **Lewiston, ID* Topics: [Survey Testimonial](https://info.hqaa.org/testimonials/tag/survey-testimonial) ### HQAA Popular Posts ### Browse by Topic - [ACT Testimonial (10)](https://info.hqaa.org/testimonials/tag/act-testimonial) - [Survey Testimonial (223)](https://info.hqaa.org/testimonials/tag/survey-testimonial) - [Workroom Testimonial (131)](https://info.hqaa.org/testimonials/tag/workroom-testimonial) ### Latest Posts ### Call HQAA **HQAA Main Line ** 866.909.4722 **Accounting ** 877.801.0495 ### Who's Who at HQAA? [Meet the Leadership Staff](https://info.hqaa.org/meet-our-staff) 114 East 4th St., Suite 200  |  Waterloo, IA 50703 © 2023 : Healthcare Quality Association on Accreditation. All Rights Reserved. ![](https://www.hqaa.org/images/HQAA_Footer.png)