---
title: Giovanni was Very Thorough and Especially Educational
description: "HQAA Testimonial: Giovanni was very thorough and especially educational. The whole process taught me a lot and I look forward to implementing... (Rice, PA)"
---

[What Our Clients Say About HQAA ](https://info.hqaa.org/testimonials)

# [Giovanni was Very Thorough and Especially Educational](https://info.hqaa.org/testimonials/giovanni-was-very-thorough-and-especially-educational)

 Written by [Testimonial Client](https://info.hqaa.org/testimonials/author/testimonial-client) | Jul 24, 2024 8:20:42 PM

### 7/19/2024

Our surveyor Giovanni was very thorough and especially educational. This was our organization's fifth HQAA accreditation survey but my first in pharmacy DME. The whole process taught me a lot and I look forward to implementing more best practices.

With my 30-year background in large health system acute care hospitals and being part of a Baldrige National Quality Award recipient's hard work, I actually enjoyed the process and the learnings.

*Rice, PA   
Norton, KS

*

[View full post](https://info.hqaa.org/testimonials/giovanni-was-very-thorough-and-especially-educational)

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