Testimonials

Efficient, Pleasant and Knowledgeable

3/20/2017

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We took advantage of the HQAA workshop and it made the world of difference with regard to expectations and preparation. Our Field Surveyor, Kevin Mathews prepared for the review and understood our business prior to his scheduled visit. He was efficient, pleasant and knowledgeable. 

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Highly Recommend HQAA to All Providers

3/9/2017

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This accreditation process was very manageable and easy to navigate. The HQAA staff was very accommodating and knowledgeable. I highly recommend HQAA to all providers! 

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Appreciated His Advice and Genuine Concern

2/27/2017

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Our surveyor, Covey Carroll, was outstanding!!! Mr. Carroll was very professional, friendly and more importantly, served as a an excellent educator & consultant. We really appreciated his advice and genuine concern for our company's future success. Overall, I have been very impressed with the ENTIRE staff at HQAA.....from the assigned coaches to 

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Exceeded Expectations in Every Way

1/27/2017

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This was honestly the best experience I have had in a survey process. Exceeded expectations in every way. 

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A Very Positive Experience with the HQAA Accreditation Process

1/23/2017

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We have had a very positive experience with the HQAA accreditation process beginning with our coach Kim Freeman who was always helpful in getting our questions answered and providing direction and our field surveyor Corey Carroll who was also very helpful in ensuring that we had the things necessary for a smooth process. Thanks somuch to both of them and HQAA! 

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A Comfortable and Rewarding Evaluation

1/6/2017

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APPLAUSE, APPLAUSE!!!! Our experience with HQAA was extremely helpful and informative. This was our second experience with you, and it was a comfortable and rewarding evaluation with respect to our company performance and suggestions for improvement. Our experience with **** was a grueling,

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Explained Each Step

12/13/2016

Testimonial-5.pngThe surveyor was very thorough and explained each step to help our company develop policies that will only benefit our accreditation process in the future.

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Surveyor Genuinely Cared About Us

10/24/2016

Testimonial-5.pngWe felt the surveyor genuinely cared about us and our office. He made us feel as comfortable as possible during our evaluation and review. Thank you, Jim, for your compassion and expertise. 

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Surveyor was Excellent!

10/17/2016

Testimonial-5.pngOur Surveyor, Harold Davis, was excellent! Our accreditation visit was very pleasant. Mr. Davis suggested ways for improvement that would aid us in the event of audits. He was very knowledgeable in all aspects of dme. 

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So Glad that We Switched

10/13/2016

Testimonial-5.pngWe are so glad that we switched from **** to HQAA, hands down the best decision ever. HQAA & the Surveyor both had the heart of the teacher & were able to hold our hands & guide us thoroughly during the entire process.

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Made All of Us Feel Comfortable

9/20/2016

Testimonial-5.pngJim did an amazing job during our survey last week! He made all of us feel comfortable and helped us to improve in many areas! By far the best survey experience I've had with HQAA!!! 

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Great Suggestions

9/6/2016

Testimonial-4.pngThis is our 2nd survey with HQAA. Just like last time, now that the audit is over, I have came away with great suggestions to make our compliance more productive, and I feel very confident that we are

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Surveyor was Very Nice and Patient

8/4/2016

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I don't see where any improvements could be made. Our Surveyor was very nice and patient with me. He explained everything very clearly and was very helpful. This was a re-accreditation for us and both times it was a very easy, non stressful process. 

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Honest Critique with Helpful Recommendations

8/1/2016

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HQAA breaks down the accreditation process to where it is maintainable without it being an overwhelming and daunting process. All the employees were courtesy and knowledgeable with any questions I had to ask. The field surveyor Mr. Carroll was very helpful in 

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Helped Us Find Solutions

7/11/2016

Testimonial-5.pngJodi is very knowledgeable in her field. She helped us to not just identify our weaknesses and problems but helped us to also find solutions to those problems. 

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By Far the Best

6/29/2016

I have been in the DME business since 1996 so I have experienced the accreditation process with other accreditation companies HQAA by far is the best. I love the fact that we work as a team to get through the process. I know I can always pickup the phone or send an email with any questions and I 

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Our Best Interest at Heart

6/16/2016

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Steve and Jim were the best survey team that we have ever had. I really felt that they had our best interest at heart and not a "need to be powerful". Thanks for a good Accreditation experience.

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