As with Steve and Jim, Giovanni is an asset to HQAA. I am happy that our team got to complete the process with him as our surveyor.
He was overly fair and offered us numerous helpful tips and pointers. His experience flowed easily to our company operations.
As happenstance had it, and we are a small company to begin with, our lead employee Tab, our business manager, was out both days of our survey. As well as our biller was on a at-home workday one of the two days, that could not be changed. Giovanni accommodated us as if we were a full staff, working around our issues smoothly and efficiently as if nothing was amiss.
We look forward to the next time with anticipation of as smooth a survey as this one was.
KYTO INC.
Loveland, CO